Terms and Conditions

Privacy Policy:

By using Rail Retail’s website, you are accepting the practices described in this privacy policy. In order to make a purchase on our site, a user must provide their contact information (name, phone number, e-mail address, mailing address, delivery address). Rail Retail reserves the right to contact members to correct account errors or to supply important information about your order that Rail Retail deems relevant. Rail Retail takes your privacy seriously. Rail Retail does not share, sell or rent your contact information outside of Rail Retail and its affiliated companies.

Return Policy:

We will gladly exchange any unopened item, 14 days from the date of purchase. Return postage and shipping cost for new item will be the purchaser’s responsibility.

Risk of Loss:

All items purchased from Rail Retail are made pursuant to a shipment contract with a third party. All risk of loss and title for such items pass to purchaser upon our delivery to the carrier.

Product Descriptions:

Rail Retail tries to be as accurate as possible in indentifying and describing its products. However, Rail Retail does not affirm that product descriptions or other content of this site is accurate, complete, reliable, current or error-free.

Proprietary Rights:

Rail Retail, railretail.com and the Rail Retail logo are trademarks of Rail Retail.

Reviews and User Generated Content:

Visitor may post reviews of other content as long as such content is not illegal, threatening, obscene, defamatory, infringing of intellectual property rights, invasive of privacy or otherwise injurious to third parties and content does not consist of or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address or mislead as to the origin of a review or other content. If you post any reviews or other content, you grant Rail Retail a nonexclusive, royalty-free, irrevocable and continuous, right to use, reproduce, modify, publish, translate, distribute and display such reviews or other content throughout the world in any media. You grant Rail Retail the right to use the name that you submit in connection with such content. You represent and guarantee that you own or otherwise control all of the rights of the content that you post; that the content is accurate; that use of content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Rail Retail for all claims resulting from content you supply. Rail Retail reserves the right, but is not obligated, to monitor, edit or remove any review or other content. Rail Retail takes no responsibility and assumes no liability for any content posted by you or any third party.